Sample report for a fictional office. Real checkups use your office’s actual Google listing and website.

We found 10 things that may be costing you new patients. Start with the top 3.

Fix these first

1. highGoogle rating is 4.3 stars.31% of people will only use a business rated 4.5 stars or higher.
2. highOnly 14 Google reviews.47% of people avoid businesses with fewer than 20 reviews.
3. highAccessibility problems found: Image elements do not have [alt] attributes; Background and foreground colors do not have a sufficient contrast ratio; Form elements do not have associated labels. Google’s accessibility score: 71/100.California website accessibility lawsuits rose 62% to 787 in 2025.

Also found on Google

• mediumNo recent Google reviews in the last 3 months.74% of people look for reviews from the past 3 months.
• mediumOnly 4 photos on the Google listing.Few photos make a listing look inactive next to competitors.

Also found on the website

• highThe main content takes 5.2 seconds to appear on a phone.Google treats over 4 seconds as poor; many visitors leave before it loads.
• mediumThe homepage has no way to book or request an appointment online.Patients who find you after hours can’t book.
• mediumGoogle and AI assistants can’t read the office details from the website.45% of people now use ChatGPT or similar tools to find local businesses.
• lowThe homepage has no description for Google search results.Google shows a weak or random summary instead.
• lowThe footer still says 2023.Small signs of neglect make a site look outdated.